‘Not impressed’: Fort McMurray residents bemoan steep utility bills
CALGARY — Energy bills arriving in Fort McMurray, Alta., months after a wildfire forced the entire city to evacuate have come as a shock to some residents still trying to restore some normalcy to their lives.
Many have taken to a Facebook support group to vent their frustration at recent bills that lumped together months’ worth of charges, in many instances demanding four-digit sums at once.
Carla Young said she can’t fathom how her bill came to more $1,700 and has been struggling to get an explanation from her provider, Direct Energy.
“I was not impressed at all,” said the mother of three, who runs a swim team.