(City of Lethbridge)

By David Opinko

Changes to Lethbridge’s CityLINK transit network start Wednesday, Nov. 17

Nov 16, 2021 | 10:32 AM

LETHBRIDGE, AB – A lot of transit riders were not happy with the City of Lethbridge’s new CityLINK network. Now, officials hope at least some of that dissatisfaction will be alleviated.

At a rally in October, LNN heard from several users that commute times have increased and the service as a whole has become less accessible.

READ MORE: Rally-goers raise concerns about Lethbridge Transit’s cityLINK network

Lethbridge Transit GM Tim Sanderson says, starting on Wednesday, November 17, there will be a series of service level adjustments aimed at improving the transit service.

“We heard the feedback and are confident that the service changes announced today will improve connections across the system and will add more options for our riders. We will continue to measure performance, talk with our riders and encourage anyone who has feedback to call 311.”

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The changes include:

• 4A/B will become 4 cityLINK Orange and will travel in only one direction along the original 4A pattern. This change is aimed at eliminating confusion as to where the bus stops and will help avoid missed pickups.
  (City of Lethbridge)
• 51 & 52 will have offset times when travelling along Columbia Blvd. This will give customers along Columbia Blvd between McMaster Blvd & University Drive 15 minute service to and from the University, Monday to Saturday.
• 52 Columbia – University Station added an early trip option at 6:20 a.m. to allow for more connection options at University Station.
• 62 departure time has been shifted to 5 minutes later to provide better connection at City Centre. This also adds more time for Lethbridge College students with late classes to catch the last bus which will now be at 9:10 p.m.
• ATB Centre has been added as a hub station for Demand Response Zones 101 & 102. Customers can now choose between two hubs within each zone to travel to.
  • 101 West Highlands Stn. & ATB Centre
  • 102 Sunridge Stn. & ATB Centre
• Shelters are being added to all hub stations offering riders shelter from the elements as we head into the winter months.

Residents looking to plan their new route can go to Lethbridge.ca/transit or download the free myRide mobile app on the Apple and Google app stores.

At the first regular meeting of Lethbridge City Council since the municipal election on Monday, council voted to have the City Manager look into further ways of improving CityLINK.

READ MORE: Lethbridge City Council sets up future initiatives during inaugural meeting