
Walmart Canada scraps online pickup fee in latest shot across grocery bow
Walmart Canada is eliminating the pickup fee from its online grocery service as it braces for increasing competition in a business where profit margins are already razor thin.
The retail giant said Tuesday it is cancelling its $2.97 charge for customers who order groceries online and pick them up in stores.
While the fee was modest, the company’s internal studies indicated it was a barrier preventing some people from using their online grocery pickup service, said Daryl Porter, vice-president of online grocery for Walmart Canada.
“Even though it’s a small dollar amount, it means something,” Porter said.