No Stork required, Red Arrow Motorcoach now handles baby deliveries

Dec 19, 2019 | 2:49 PM

LETHBRIDGE — When it comes to customer service, Red Arrow Motorcoach leads the way. However, the company admits they’ve never had an employee take it to the level that was required in late November.

After less than a month on the job, driver Shawn Coulter, was called upon to help with an immediate situation.

As Coulter was wheeling his coach out of the University of Lethbridge bus top, a male passenger ran down the aisle, yelling that his wife was giving birth in the coach’s bathroom.

Coulter pulled over and called 911, then hurried back to find the mother’s contractions were just a minute apart. He described to the 911 Operator what he was seeing, as the baby’s head was crowning and the umbilical cord was visible.

Coulter followed directions and whipped off his shoe to get a lace, just as he ambulance pulled up. Thankfully, the EMTs were able to safely deliver the baby, right on the bus.

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Coulter cranked up the heat on the bus to keep mom and babe comfortable and was the first to welcome the little boy.

“I’ve delivered man passengers to where they need to go in my lifetime but, never a baby, said Coulter, “But it wasn’t the first time for the paramedics, who reminded me of a quarterback on one knee, ready to receive the ball.”

Mother, Jennifer McCallum, says she and the father will remember this moment for a life time.

“We did change his name after he was born on Red Arrow,” Jennifer says. “It was going to be Darius Axel, but we changed it to Darius Arrow.”

The family is at home in Calgary and all are doing well.

Darius Arrow Wayne Boreen at 6-days old – courtesy of Red Arrow

by Dori Modney with files from Red Arrow Motorcoach