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Sharp rise in “non-delivery scams” across Canada – how to protect yourself

May 4, 2021 | 2:16 PM

LETHBRIDGE, AB – “A good rule of thumb: if the asking price of a product is too good to be true, it is.”

It’s yet another warning from the Canadian Anti-Fraud Centre (CAFC) for people to be more careful when it comes to online shopping.

The CAFC says, since the start of the COVID-19 pandemic, scammers have been increasingly targeting those looking to purchase items online, resulting in a rise in what they call “non-delivery scams.”

Many non-delivery scams as of late have to do with personal protective equipment (PPE).

“We are noticing an increase in scams offering medical and non-medical face masks. Other advertised PPE items include hand sanitizers, gloves, and face shields.”

Fraudsters have also begun targeting items that people are buying more often now that they are spending more time at home.

Some of these include gym equipment, hot tubs, hair clippers, children’s toys, and pets.

The CFAC says animal scams are often done through classified ads for lower-priced or free pets, the majority of which are putties or kittens.

“After an exchange of messages, you are asked to send one payment after another. You are told that the money sent covers shipping, vaccinations, certifications, insurance, etc. In the end, you never receive the promised pet.”

Some warning signs for non-delivery scams include:

  • Be cautious of blowout sales or greatly reduced prices
  • Notice text with spelling errors or references to the produce as “the item”
  • Beware of pets being offered at below market value
  • If you are asked to pay any fee, it is not free

How to protect yourself:

  • Know the market value of a product you are looking for
  • Locate and verify the company’s contact information before you buy
  • Look for customer reviews and ratings from third-party sources
  • Whenever possible, pick up a new pet and provide payment in person

You can report scams or fraudulent activities to the Canadian Anti-Fraud Centre online or by calling 1-888-495-8501.