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Parts of Alberta and BC experiencing cell and telephone service outage

Sep 2, 2021 | 1:18 PM

LETHBRIDGE, AB – Some users of cell phones and telephones in Alberta and British Columbia are experiencing service outages.

Alberta Emergency Alert says there is an incident that has affected telephone and cell phone communications for all of Alberta, including wireless voice and data services.

This outage is impacting Alberta and British Columbia.

Luckily, “at this time, 911 calling is not affected,” Alberta Emergency Alert says.

They have given the following instructions:

Wireless services may not work to contact help if there is an Emergency. Check all communication devices for a signal, including landlines and cell phones. Make plans with your family, neighbours, and friends to help each other if an emergency does occur. Tune into local media and local websites for information

For further updates visit www.telus.com/outages. Updates will be provided as available.

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