(Photo: (c) Paulmckinnon | Dreamstime.com)

By Justin Goulet with files from Canadian Press

Rogers working to resolve mass network outage

Jul 8, 2022 | 7:52 AM

TORONTO, ON – Rogers Communications says it is working to resolve a massive outage that has impacted customers across Canada.

The website Downdetector, which tracks outages, noted close to 20,000 network problems on Friday, July 8, 2022. Toronto Police said some people will have trouble connecting and there are some issues when calling 911. Complaints were also issued that customers could not access internet services.

On Twitter, Rogers stated, “We know how important it is for our customers to stay connected.”

“We are aware of the issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible. We will continue to keep you updated as we have more information to share.”

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Last year, Rogers suffered a massive wireless outage that was caused by a software update and left customers without service.

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