Rogers communications restored services to customers after a prolonged outage (Photo: Dreamstime)

By The Canadian Press

Interac services “fully available” again after Rogers outage

Jul 9, 2022 | 11:23 AM

TORONTO, ONT – Interac says its services are fully available again after debit transactions were halted by a widespread Rogers network outage impacting mobile and network services across much of Canada.

Interac issued a statement on its social media platforms apologizing for the inconvenience and saying it is adding a supplier to bolster service access in the future.

Rogers Communications says it has restored mobile and internet service for “the vast majority” of customers after the outage that got underway early Friday morning and lasted more than 15 hours.

Debit transactions and 911 access were among the many regular services disrupted by the outage.

Rogers says some customers may experience delays in regaining full service as its network comes back online and traffic volumes return to normal.

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The Toronto-based telecom giant apologized for the disruption the outage caused and said it will be proactively crediting all customers.