By Canadian Press

Air Canada says U.S. travel problems due to FAA order affecting transborder flights

Jan 11, 2023 | 8:22 AM

TORONTO, ON — Air Canada is warning travellers to check their flights before heading to the airport as troubles caused by a key computer outage at the U.S. Federal Aviation Administration caused delays.

The Canadian airline says the outage would have an effect on its trans-border operations, but says it is not possible to determine the extent at this point.

Air Canada says it is putting in place a goodwill policy for affected customers to change their travel plans.

The FAA issued a grounding order this morning for all departing aircraft due to a problem with what is known as the Notice to Air Missions System.

The U.S. regulator lifted the order just before 9 a.m., but the delays and cancellations it caused are expected to ripple through the system.

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The delays come after storms caused havoc for travellers during the busy holiday travel season.

This report by The Canadian Press was first published Jan. 11, 2023.

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(The Canadian Press)