Lethbridge City Hall public access hours to change in 2024
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LETHBRIDGE, AB – Beginning in the New Year, Lethbridge residents will notice a change to the public access hours at City Hall.
Lethbridge City Hall’s public hours will be changed to 8:30 a.m. to 4:30 p.m. on Tuesday, January 2, 2024. Officials said the change is aimed to “enhance the efficiency and service quality at City Hall”.
Current hours are from 8 a.m. to 4:30 p.m., with data acquired in the last year showing that 8 a.m. to 8:30 a.m. has lower customer visits and accounts for just 1.4 per cent of in-person customer service interactions.
Officials said that City of Lethbridge staff members will continue to work the same number of hours. During non-public hours, staff will focus on essential administrative tasks, attend meetings, participate in training and work on other projects “to further enhance the services we provide to the public”.
