File photo

By Erika Rolling

Postal Strike

Province activates plan for critical government mail delivery during postal strike

Oct 1, 2025 | 3:00 PM

The service interruption at Canada Post has prompted the Alberta government to take steps to ensure residents get important pieces of critical mail between them.

Starting Wednesday, Oct. 1, mail is being accepted from Albertans at designated Alberta government offices across the province to make sure it makes it to its destination in a timely manner. Postage stamps are not required.

Critical mail is described as materials that must reach its intended recipient to avoid health, safety, financial, or other significant harm to Albertans, significant loss to the government or legislative non-compliance, and that cannot be delivered expediently by courier, fax, electronically, or through other means.

Those who receive mail from the provincial government will be notified by email or phone telling them where they can pick-up or drop-off mail.

The Alberta government wants to remind people they will never ask for personal information over the phone or for anyone to click a link in an email. Non-critical mail is to be held in the originating department until Canada Post resumes mail service.

Nighttime construction on Hwy 3 in Lethbridge starts April 17

Apr 17, 2025

SASHA launches #BuyABed fundraiser to support vulnerable Lethbridge residents

Apr 04, 2025

$20K grants available: TELUS STORYHIVE Pan-Asian Edition opens applications April 1

Mar 18, 2025

In a news release from the province, it says some departments are participating in a Canada Post program to deliver socio-economic cheques once a month during the disruption. Many departments that issue the cheques also offer direct deposit.

For more information, or to inquire about signing up for direct deposit, Albertans should contact the government department that issues the payment.

Socio-economic cheques include payments for those benefitting through: AISH, Income Support, Seniors’ benefits, Family Support for Children with Disabilities, and Office of the Public Guardian and Trustee supports.