Province launches contact tracing app, ‘ABTraceTogether’

The first step to set up the app is to verify the correct number associated with one’s cell phone, followed by entering a code that has been sent to that number for further verification.

The final step entails enabling app permissions, so Bluetooth connectivity can be possible. Users are being encouraged to have the app running at all times when they leave their home.

As an example of how it works; if someone goes out to get groceries and has the app, they can turn their Bluetooth function on and if they come into contact with an infected person, or someone who later reports exposure to COVID-19, the app user will receive an alert so they can take the necessary steps to prevent the spread of the virus.

On the flip side, if an infected person has the app, they will be asked to voluntarily upload encrypted data for Alberta Health Services’ contact tracers.

Contact tracers are those who work with AHS and essentially serve as the middle line of communication, obtaining information from an individual and then letting their close contacts know they’ve been potentially exposed.

This will allow AHS contact tracers to connect with other app users who have had close contact with that infected person and offer relevant guidance for their and others’ safety.

Someone who tests positive with COVID-19 and has the app will be connected with a contact tracer, be asked to open the app and go to the ‘App Data Upload’ process.

The contact tracer will send them a code, which they will enter into the app. This will help the contact tracer connect with individuals who have been exposed and in close contact to the infected person.

Those close contacts will then receive a notice from AHS that they have been in contact with someone who has been infected.

Someone who has been exposed can expect a phone call from an actual representative, letting them know that they have been in contact with an infected person.

PRIVACY

The province ensures the app has been developed with privacy in mind. No geolocation data is collected, and encounter data is stored locally on the user’s phone in an encrypted format.

Mobile numbers are also never revealed to other app users.

The province ensures the app is not meant for surveillance and does not track where you are as the user’s physical location is never recorded. It’s only intended to provide an additional tool to enhance the province’s current contact tracing methods.

The only information the contact tracer will receive is the phone number and duration of exposure for both a person who has already tested positive for COVID-19 and a person who was in close contact with them.

The province noted that the app is voluntary, and users can opt-in or out at any time. Information is only collected by AHS when a user tests positive for COVID-19 and voluntarily uploads their contact log.

The province added that there is active consultation with the Office of the Information and Privacy Commissioner, and a Privacy Impact Assessment has been submitted for the ABTraceTogether app.

When someone receives a call from a contact tracer it will be from a verified Alberta Health Services number, in order to avoid any scams and false phone calls. The system will only see calls made and users will never receive an email from the ABTraceTogether software.

by Justin Goulet

Province launches contact tracing app, ‘ABTraceTogether’

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