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record year for complaints

Alberta Ombudsman releases 2025-26 annual report

Sep 3, 2026 | 10:42 AM

Government of Alberta Ombudsman Kevin Brezinski released the 2025-26 annual report.

The report records the office’s achievements for the year, and this year’s highlights included investigations into complaints about administrative unfairness.

These investigations, the province says, often revealed gaps in processes and inadequate reasons provided for administrative decisions.

“Fairness matters to Albertans, who again this year expressed their concerns in record numbers,” said Kevin Brezinski. “This report shows how independent, impartial investigations can strengthen administrative processes. It also underscores the value of constructive cooperation by authorities.”

They also reported a record year for complaints, including 6,472 in 2025-26, an increase of 15 per cent from last year.

Of those complaints, 3,134 were written, which is an increase of 41 per cent from the previous year and 114 per cent compared to four years ago.

The province reported that 94 per cent of complaints were closed within three months.

For more, download a copy of the full report here and to file a complaint with the Ombudsman, visit: www.ombudsman.ab.ca/complaint-checker.