Complaint filed with Ombudsman regarding ambulance consolidation: Red Deer city council
RED DEER, AB. — Since July of this year, the City of Red Deer along with Lethbridge, Calgary, and the Regional Municipality of Wood Buffalo have been strongly advocating against the decision by Alberta health Services and the Alberta government to consolidate regional ambulance dispatch services.
Despite these efforts, on Jan. 12, 2021, ambulance dispatch was officially consolidated across Alberta.
Since the consolidation, regions across Alberta have experienced significant issues in varying degrees with the service, which has significantly increased the risk to patients’ care across our province. This week, Red Deer city council voted unanimously to officially file a complaint against the decision and the system with the Alberta Ombudsman.
Red Deer Mayor Tara Veer says their communities have tried every avenue to communicate with the provincial government that this system is flawed and to strongly dispute the effectiveness of it, but so far their calls for a third-party review have been unanswered.


