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Bell Canada president admits ‘congestion’ issues slowed down Yukon cell network
Bell Canada president Mirko Bibic says the company takes complaints from Yukon residents about poor cellphone service in the territory “extremely seriously.”
Bibic responded to a letter sent by Yukon Premier Ranj Pillai this week to the company, expressing frustrations about poor cellphone service in the territory where the company is the dominant player.
He says in a letter of response that Bell investigated once it was told about the problems customers were having, and found that there were “congestion issues,” partly due to greater usage on the network.
Bibic’s letter says upgrade work also may have caused some people to experience “intermittent disruptions.”